PI Financial Services

Complaint Handling


PI Financial Services Corp. a wholly owned subsidiary of PI Financial Corp. strives to provide the best possible service levels to our clients and we will strive to deal with every complaint fully, objectively, and professionally. When a review of a client complaint reveals that our firm, or one of our representatives, is at fault, we will deal fairly and honestly with you in our efforts to reach a mutually acceptable conclusion.

If you have a complaint related to service or administrative error, we encourage you to first speak with your Licensed Insurance Advisor to see if it can be resolved quickly and easily. If your Licensed Insurance Advisor is unable to resolve your concerns, you should contact:

Lawrence McQuid,
Director, PI Financial Services
Direct Line 604.664.2911